Service
Web Application Development
Give customers a clear way to complete tasks online without installing an application.
The problem
A customer should not need to phone an office every time they want to register, make a request or check progress. A web application puts the relevant process in a browser, but its value depends on how well the journey works. With GhLearner, the web application shares accounts and learning data with mobile apps and WhatsApp. With VisitGhana, structured place records support browsing and discovery. The right design depends on what a person wants to do, not how many screens a project can contain.
Benefits
- Customers can use the service from a browser
- Accounts and records remain connected to backend processes
- Staff can manage the work behind customer requests
- The product can evolve without starting from zero
What you get
- User journeys and responsive interface design
- Accounts, permissions and backend application logic
- Database and third-party integrations
- Testing on relevant devices and browsers
- Launch, monitoring and maintenance
How it works
- We define the action a visitor needs to complete.
- We sketch the journey, including errors and interruptions.
- We agree the features and deliverables.
- We build and review a working application.
- We launch and maintain the agreed system.
Questions
Do we need a mobile app as well?
Not always. A responsive website is often enough for occasional use. A dedicated app may make more sense for a service people return to daily.
Can the application connect to our existing system?
Usually, if the existing system offers a suitable API or another safe integration route. We check that during discovery.
Will you manage hosting?
We can include deployment, monitoring and maintenance in the agreed work.
How long does development take?
The scope, existing systems, integrations and approval cycles determine the schedule. We establish milestones after discovery.
Related work
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DialGH
A client USSD service bringing ECG prepaid credit, airtime, data and television bill payments into one phone menu.
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GhLearner
An examination-preparation service with one backend for its website, Android and iOS apps and WhatsApp bot, serving over 50,000 unique users.
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VisitGhana
A Ghana travel discovery platform built with Rails and AI-assisted research, with more than 650 places listed in its first three weeks.