Industry
Transport and Logistics
Fare payment and delivery software for transport and logistics businesses in Ghana, so passengers can pay digitally, drivers receive what they are owed and every handover is recorded.
The problems
Collecting fares involves more people than the passenger who pays. Drivers need a dependable way to receive the money for their work, and each handover of cash is a chance for a shortfall or a dispute. A digital fare system has to work for passengers and drivers on all kinds of phones, and it has to move money through a bank or mobile money provider, each with its own approval process and requirements.
Transport projects also tend to change hands. A system started by one developer can stall before launch, and the next team has to understand what exists, decide what to keep and take responsibility for getting it into operation, which is different work from starting fresh.
Businesses that deliver goods have their own version of the problem. Each delivery needs a price and a record, and staff need a way to confirm that the right person collected the right order.
How software helps
ZoomPass was built for a transport client that wanted passengers to pay fares digitally and drivers to receive their money more easily. Another team built the first backend. We completed the remaining application work, coordinated the payment integration with GTBank, a provider we had not worked with before, and deployed the system. We built on the existing Laravel and MySQL code, which kept the work on what was missing.
For deliveries, the system we are building for SuperLovek prices each delivery and splits an order into one pickup or delivery per branch. Each pickup gets its own code and QR code, so staff can confirm the handover.
Where passengers or drivers use basic phones, USSD and SMS can carry the same journeys without an app.
The services that apply are custom software, payment and mobile money integration, and USSD development.
Services for this industry
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Custom Software Development
Turn repeated manual tasks into one system your team can operate and improve as the business grows.
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Payment Gateway and Mobile Money Integration
Accept digital payments and keep the payment record connected to the service the customer bought.
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USSD Application Development
Let customers buy, pay or request a service by dialling a short code, without downloading an app.
Related work
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ZoomPass
A transport fare-payment collaboration completed after Mfidie Solutions took on the remaining backend work and deployment.